Shipping Policy
SHIPPING INFORMATION
How Are Shipping Costs Determined
Shipping costs are determined by your item’s size and weight, your selected shipping method, and your delivery address.
In your shopping cart, we show your estimated shipping cost, based on the lowest price shipping method available. If you select a different shipping method or live outside of the contiguous United States, your actual shipping cost may be higher.
Transit, Handling & Order Cut off Time Domestically:
In general, domestic shipments are in transit for 4 – 8 days (Tuesday to Saturday). The order cut-off time will be 06:00 PM Eastern Standard Time (New York). Domestic order handling time is 2 – 3 business days (Monday to Saturday).
Where Does All The Products Ship?
- The 48 continental states
- Alaska and Hawaii are eligible only for Expedited shipping (but it’s not available right now, please contact us for more information)
- APO/FPO addresses are eligible for package delivery by the US Postal Service
When Will My Order Ship?
Each product on Mark Outfits has an estimated processing time, which is given in business days and provided on the product’s page. Processing times vary based on how your item is being shipped and where it is being fulfilled. Your full delivery timeframe includes both processing time and the time your item is in transit.
Business days are Monday to Friday and do not include federal holidays within the United States.
What Shipping Methods Are Available?
MARK OUTFITS Goods offers many fast and convenient shipping methods for items purchased online, including small-item shipping methods, large-item shipping methods and gift cards.
Shipping Methods and Transit Time:
- Standard USPS first class shipping, 4-8 business days at cost $4.99
Please Note: If you select Express or Expedited shipping, your order must be received and credit must be approved by 2:00 p.m. EST, or it may not be processed until the next business day. Expedited shipping is available for select products. You can view complete shipping options for your product in your shopping cart. The estimated delivery date for your order will be provided on the order review page prior to completing the order.
How Can I Track My Shipment?
You can view the status of your shipment by visiting our Track Your Order page, we will provide the link and the tracking number when your order is available to track.
Tracking availability varies based on the types of items you purchased, your selected shipping method, and the carrier of your item. Please note, it may take up to 48 hours for a carrier to scan your order into its tracking system. This means your tracking number may not provide updates for up to 48 hours.
What If I Never Received My Order?
Occasionally packages may become lost in transit, delivered to an incorrect address, arrive in separate packages or left in a different location at your home. Log in to My Account and select Order Status.
If your order is past the estimated delivery date or has been marked as delivered but cannot be located, please contact Customer Service for assistance.
CONTACT US
Address: 158 Texas Rd, Old Bridge, NJ 08857
Phone: +1 (732) 401-6422
Email: support@claypakynorthamerica.com
